Calls
3,847 total · 3,201 completed · 246 missed · 400 transferred · avg 2m 47s · $412.60 total cost
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Tip: search inside transcripts, e.g. “refund” or “appointment”
Direction
Type
Outcome
Duration
Sentiment
Date
Last 30d
Sort: Most recent
ContactAgentTypeDurationOutcomeSent.CostTimeActions
MM
Milan Miyani
+91 82000 04608
CI
Castle IT Solutions
GPT-4o · ElevenLabs Elliot
Inbound · AI
3:42
Completed
$0.28
2m ago
IM
Ibrahim Muhammed
+91 92072 90995
AM
AM Health Hub
GPT-4o · ElevenLabs Sarah
Inbound · AI → Human
6:14
Transferred
$0.52
12m ago
?
+971 56 597 3163
Unknown
ZH
Zapbed Holiday Support
Claude 3.5 · ElevenLabs Rachel
Outbound · AI
1:47
Completed
$0.15
28m ago
?
+971 55 908 2211
Unknown
CI
Castle IT Solutions
GPT-4o · ElevenLabs Elliot
Inbound · AI
0:04
Missed
$0.00
45m ago
PS
Priya Sharma
+91 98765 43210
MI
Mount Institute Sales
GPT-4o · ElevenLabs Adam
Outbound · AI
4:12
Completed
$0.34
1h ago
SO
Sarah Okonkwo
+234 803 555 1234
SE
SPARK Enterprise Voice
Claude 3.5 · ElevenLabs Bella
Inbound · AI
8:22
Completed
$0.71
2h ago
AA
Ahmed Al-Farsi
+971 50 123 4567
UF
Ummer Farook
Human agent
Outbound · Human
12:04
Completed
$0.00
3h ago
?
+91 98765 12345
Unknown
CX
CarwoX AI Voice
GPT-4o · ElevenLabs Antoni
Inbound · AI
0:00
Failed
$0.00
3h ago
.
Showing 8 of 3,847 ·
8 shown · 5 inbound · 3 outbound · 5 completed · 1 transferred · 1 missed · 1 failed · avg 4m 33s