Reports

This month · updated hourly

Total conversations

2,847

▲ 9.4% vs last month

Calls

1,203

▲ 12% vs last month

Success rate

84.7%

▲ 1.8 pts

Avg handle time

2:41

▼ 0:12 faster

Cost

$412.86

▲ 6.2% vs last month

Volume over time

VoiceChatWhatsApp

Last 30 days · all channels

Jun 11Jun 18Jun 25Jul 3Jul 10

Outcomes

All conversations · this month

Connected

2,41284.7%

No answer

1876.6%

Failed

1184.1%

Busy

923.2%

Congestion

381.3%

Cost breakdown

By provider · this month

LLM

1.9M tokens · gpt-4o

$184.20

TTS

412k characters synthesized

$96.40

STT

3,214 min transcribed

$61.10

Telephony

3,406 carrier minutes

$71.16

Total this month$412.86

Agent leaderboard

By conversations · this month

#AgentConversationsSuccessAvg durationCSAT

Dr. Ahmad Abu Easheh Dental Clinic

64291.2%2:384.8

White Swan Dental Clinic

58889.6%2:124.7

Castle IT Solutions

51286.1%3:044.6

Zapbed Holiday Homes

43183.9%2:264.5

Soon Holidays AI Voice Agent

38881.4%1:584.4

Build With Herman

28678.2%2:444.2

Channel mix

Share of volume · this month

Voice / Calls

1,203 · 42.3%

986 · 34.6%

Web Chat

411 · 14.4%

Instagram

148 · 5.2%

SMS

99 · 3.5%

2,847 conversations across 5 channelsvs 2,602 last month

Saved reports

3 scheduled · delivered by email

Weekly performance digest

KPIs, outcomes and the agent leaderboard.

Weekly · Mon 9:00

ibrahim@foundersnation.live +2 more

Monthly cost summary

Cost breakdown by provider and channel.

Monthly · 1st 8:00

finance@foundersnation.live

Daily ops snapshot

Volume, wait times and SLA attainment.

Daily · 7:30

ops@foundersnation.live +4 more