MessengerConnected
Castle IT Solutions · Facebook Page inbox
Responds in < 1hPage ID108234567890123
Standard messaging window · 24h sessions356 / 2,000
Hidden from inbox filters by default — enable it under Inbox · Channels
Conversations this month
356
↑ 5% vs June
Avg response time
44s
↓ 3s vs June
Delivery rate
99.1%
Steady vs June
Routing
CW
Fallback to human
Escalates to Ummer Farook when the AI can't resolve
Business hours
Business hours Sun–Thu · 9:00–18:00 GST — after hours the AI answers alone
Connected page
Ice breakers · shown before the first message
- What are your support hours?
- Track my order
- Get a quote for IT services
- Talk to a human agent
Webhook & API health
HealthyEndpointhttps://api.foundersnation.com/webhooks/messenger/fb_5t1q8
Last event18m ago
Delivery100% delivery success · 30 days
Recent events
message.received18m ago
message.delivered19m ago
messaging_postback2h ago
message.received2h ago
message.delivered5h ago