TelegramConnected

@castleit_support_bot · Telegram Bot API

Castle IT Support

@castleit_support_bot · Bot API

Webhook healthyBot username@castleit_support_bot

Bot API throughput · messages / second6 / 30

Well within Bot API limits

Conversations this month

148

↑ 21% vs June

Avg response time

29s

↓ 4s vs June

Delivery rate

99.8%

Steady vs June

Who answers Telegram conversations

Castle IT Web ChatAI

Chat · English · Claude 3.5

Fallback to human

Escalates to Ummer Farook when the AI can't resolve

Business hours

Business hours Sun–Thu · 9:00–18:00 GST — after hours the AI answers alone

Managed via @BotFather

Bot@castleit_support_bot· Castle IT Support

Token7218394650••••••••••••••••••U4kc

Webhook URLhttps://api.foundersnation.com/webhooks/telegram/tg_4d9x1

Healthy

Endpointhttps://api.foundersnation.com/webhooks/telegram/tg_4d9x1

Last event1h ago

Delivery99.95% delivery success · 30 days

Recent events

message.received1h ago

message.sent1h ago

message.received2h ago

callback_query5h ago

webhook.set2d ago