Live monitor
Live
4 active · real-time · 1 needs attention
GM
Gulf Motors Service
+971 50 442 7719
Abu Dhabi · UAEAngry
03:36Connected
CI
Castle IT Solutions
+971 56 597 3163
Dubai · UAEPositive
02:47Connected
AM
AM Health Hub
Milan Miyani
Mumbai · INNeutral
00:34Transcribing
ZH
Zapbed Holiday Homes
+971 55 908 2211
Sharjah · UAEPositive
01:12Connected
Gulf Motors Service
Caller: AngryConnected
CallerAgent
Agent thinking…
Agent
Good afternoon, thank you for calling Gulf Motors Service. How can I help you today?
2:46:04 PM
Caller
I dropped my car off three days ago and nobody has called me back. I was told it would be ready yesterday.
2:46:15 PM
Agent
I'm very sorry about the delay. Let me pull up your service order — may I have your plate number?
2:46:24 PM
Caller is speaking…
Details
Call info
Call IDcl_4a17d2b8
From+971 50 442 7719
To+971 2 641 9900
DirectionInbound
Agent IDag_gulf_motors_03
Cost
$0.36
3.6 min at $0.10/min
Latency
STT
142ms
LLM
610ms
TTS
98ms
Tools invoked
lookup_service_order
2:46:30 PM
in: {"plate":"D 48291"} · out: 1 open order
Sentiment
Live caller moodAngry
PositiveNeutralNegative